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# How to make Payment

wibronix-topup

Enjoy a more convenient way to make payment with Liquid Home. Simply follow these easy steps:

On the myLiquid Home website,

  1. Click the ADD TO BALANCE button.
  2. Select your preferred method of payment; Ecocash or PayNow.
  3. Fill in the form.
  4. Select PROCEED to confirm.
  5. Follow prompts to complete your payment.

On your myLiquid Home mobile app,

  1. Select the menu icon at the top left of the screen.
  2. Login at My Account.
  3. Select Make a payment.
  4. Select your preferred method of payment; Ecocash or PayNow.
  5. Fill in the form.
  6. Select the tick at the top right of the screen to confirm.
  7. Follow prompts to complete the purchase.

# How can I pay for Liquid Home Spot access?

Liquid Home Spot vouchers can be purchased in three ways:

  • • From Liquid Home Spot voucher Vendors who will be at most of our Liquid Home Spots
  • • From an online payment platform zw.myliquidhome.tech/top-up where Ecocash and PayNow options are available
  • • From our cashiers at all our Liquid Home shops

 

 

# EcoCash Payments

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Our biller code is 01866.

EcoCash bill payments should reflect immediately in your Liquid Home account. You can check by logging into myLiquid Home and clicking on "My Payments".

Need a quick reminder?

  1. Dial *151#
  2. Enter your EcoCash pin
  3. Select Make Payment
  4. Select Pay Bill
  5. Enter our biller code 01866
  6. Enter the amount you'd like to pay
  7. Enter your Liquid Home Customer ID
  8. Reviewing the transaction details, and enter 1 to confirm

 

Tip: To make it easier next time, here's how to add Liquid Home to your personal biller list:

  1. Dial *151#
  2. Enter your EcoCash pin
  3. Select Wallet Services
  4. Select Register Biller
  5. Enter our biller code 01866
  6. Enter your Liquid Home Customer ID
  7. Enter 1 to confirm

I don't know much about EcoCash. How do I register for EcoCash?

# Online Payments

# Banks' USSDs Payments

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You can use the following Bank's USSDs to make the payment:

BANK USSD BANK USSD
Agribank *277# BancABC *242#
CABS *227# Ecobank *245#
FBC *220# First Capital *229#
MBCA *299# MyCash *212#
NBS *202# Nedbank *299#
NMB *241# Stanbic *247#
Standard Chartered *200# Steward *210#

*For NBS and MyCash use the Mobile Banking Apps

Steps to settle bill:

Online Payment Options

  1. Enter USSD code/log into mobile banking app
  2. Enter your pin
  3. Bill Payment
  4. Liquid Home
  5. Enter the numeric part of your LIT-ID
  6. Enter Amount

 

# Bank Deposit/Transfer

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You can use the following Bank details to make the payment:

BANK ACCOUNT NUMBER ACCOUNT NAME BRANCH SWIFT CODE
For ZWL Payments
NMB 0000021262037 Data control and systems (1996) (Private) Limited Joina City NMBLZWHXXXX
Stanbic Bank 9140005652463 Data control and systems (1996) (Private) Limited Samora Machel SBICZWHX
Steward Bank 1048986807 Data control and systems (1996) (Private) Limited Corp Investment STBLZWHXXXX
Standard Chartered Bank 0100206586401 Data control and systems (1996) (Private) Limited Africa Unity Square SCBLZWHX
CABS 1130615898 Data control and systems (1996) (Private) Limited Platinum Northridge Park CABSZWHAXXX
CBZ Bank 04726207550010 Liquid Intelligent Technologies Corporate Banking COBZZWHA
For USD Payments
Stanbic Bank 9140001191062 Data control and systems (1996) (Private) Limited Samora Machel SBICZWHX

Liquid Intelligent Technologies Zimbabwe is the trading name for Data control and systems (1996) (Private) Limited

PLEASE INCLUDE YOUR Liquid Home CUSTOMER ID TO ENSURE PROPER CREDIT TO YOUR ACCOUNT.

For all customers that make direct deposits, internal funds transfers and RTGS payments into any of our accounts:

  1. We will need a copy of the proof of payment.
  2. Please clearly write on the proof of payment the Liquid Home Customer ID of the account to be credited.
  3. Then send a copy of the proof of payment to zw-billing@liquid.tech.

 

# Econet Shops

You can pay for Liquid Home services from any Econet shop around the country. Please Make sure that you always quote your Liquid Home Customer ID (Account Number example: LIT-00001) whenever you make a payment for Liquid Home services.


For a list of Econet Shops around the country, click here.

# Liquid Home Cash Payment Points

For walk in payments you can also visit the following payment points:

HARARE

Liquid Home Head Office

  • Stand 592, Block C
  • Sam Levy Office Park
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

Liquid Home Eastgate

  • 3rd Floor 
  • Green Bridge, Eastgate
  • Harare
  • Tel: +263 8677 123 123

Liquid Home Shop Borrowdale

  • Shop No. 23
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

Liquid Home Shop Westgate

  • East Mall (opposite Pick n Pay)
  • Westgate Shopping Center
  • Harare
  • Tel: +263 8677 123 123

Mark Manolis Sports

  • Shop 10
  • Avondale Shopping Centre
  • Harare
  • Tel: +263 (4) 308114

 

BULAWAYO

Liquid Home Shop

  • Shop 6
  • Selous Building
  • Cnr Jason Moyo & 10th Avenue
  • Bulawayo
  • Tel +263 8677 123 123

 

MUTARE

Liquid Home Shop

  • 1st Floor
  • Fidelity Life Towers
  • Mutare
  • Tel: +263 8766 123 123

# How to Top-Up your WibroniX account?

wibronix-topup

Having problem topping up your WibroniX account?
Follow these steps below:

  1. Got to My Account choose My Services.
  2. Select MANAGE SERVICE and choose BUY A TOP-UP.
  3. Select the Top-up package you want.
  4. Select My Balance and select PROCEED.

For more detailed directions on payment and top-up methods click here.

For video directions on how to top-up from your phone click here.

# Can l pay my subscription in advance using the prevailing monthly subscription?

Yes, you can make payments in advance. Prepayments will be accepted on or after the publication of the Price Alignment Notification.

NB: All prepayments are done against an invoice.

# Will I still pay for the modem rental and insurance? If yes, what is the billing cycle for that?

Yes. The modem rental and insurance will be due for payment on the 1st of each calendar month by default. You will be offered the opportunity to state your preferred billing date by the 20th of August 2019 if the 1st is not favourable. Accounts will be invoiced accordingly.

# Will Internet access be affected by unpaid modem and rental insurance fees?

In the event of payment default, Internet access will be possible through already-purchased data. However, it will not be possible to purchase additional data until the outstanding amount is settled.

# Will the same grace period for payments that was extended to me in the past be maintained?

Yes. A five (5) day grace period from the due date will be extended to all customers.

Disclaimer: Any usage accumulated during the grace period will be accounted for on the monthly subscription or the next billing date.

# If I do not make payment for my subscription on time, will my billing cycle change to the date I make payment?

No. Your billing cycle remains static.

# Covered Areas

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# Compatible Mobile Phones

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# What will happen to my paid-up monthly subscription for the month of July 2020?

Kindly note that all subscription payments are to be made against an invoice. Any payments made without an invoice will require a top up.

# Will my account be suspended on the 3rd of July?

All July invoices will be dispatched by the 3rd of July 2020 and payment will be expected by the 10th July 2020. Settlement reminders will be circulated on the 8th of July followed by disconnections on the 13th of July 2020.

# What functionalities can I access with the USSD option?

  • Liquid Home bill payment / data purchase.
  • Balance enquiry.
  • Mini statement.
  • myLiquid Home password reset.

# What happens if I made a payment in advance, will I be required to make another payment?

The value for the remaining period will be credited against the charges associated with Acronis.

# Will the banking details change?

Yes, the banking details will change as follows:

Banking details

Take note of the following:

  • Our EcoCash biller code will remain the same as 01866 however, instead of the business name ZOL you will see the business name LIT (Liquid Intelligent Technologies)
  • Bank USSD will remain the same however, you will see the business name Liquid Home instead of ZOL

# How will I pay for my service

The methods of payment have changed, visit Payment & Billing.

# Will I still be able to pay for my account from partner shops

Yes, payment into your account can still be made from Econet shops, Mark Manolis Sports shops and Ownai's digital convenience store.

# How will I pay for my service?

The methods of payment have changed, visit Payment & Billing.

# Will your banking details change?

Yes, the banking details will change as follows:

Banking details

Take note of the following:

  • Our EcoCash biller code will remain the same as 01866 however, instead of the business name ZOL you will see the business name LIT (Liquid Intelligent Technologies)
  • Bank USSD will remain the same however, you will see the business name Liquid Home instead of ZOL

# How do I pay a bill

For instant access, you can purchase top-ups in any of the following ways:

On the myLiquid Home website,

  1. Click on My Account > My Bills.
  2. Click the Make a Payment button next to the invoice you would like to make a payment for.
    NOTE: You will ONLY see this button next to an invoice with an amount owed.
  3. Select your preferred method of purchase; Ecocashor PayNow.
  4. Fill in the form.
  5. Select PROCEED to confirm.
  6. Follow prompts to complete your payment.

On your myLiquid Home mobile app,

  1. Select the menu icon at the top left of the screen.
  2. Login at My Account.
  3. Select My Bills.
  4. Select the invoice you would like to make a payment for.
    NOTE: ONLY the invoices with an amount owed will be clickable and take you to Make a Payment.
  5. Select your preferred method of payment; Ecocash or PayNow.
  6. Fill in the form.
  7. Select the tick at the top right of the screen to confirm.
  8. Follow prompts to complete the purchase.

# How do I move to a USD promotional account?

  1. You will be required to send an email to zw-usd-billing@liquid.tech expressing your interest in the promotion and desired start date or register via our website here.
  2. Our Liquid Home billing team will create your USD promotional account and a confirmation email with the details of the account will be sent to you.
  3. Log out of your MyLiquid Home Application and clear all cookies and data from all your devices. Thereafter log into MyLiquid Home application again using your ZWL credentials, select the new service and start purchasing your preferred bundle to enjoy the promotion.
In store option
In store assistance will also be available for payments, or migration of your account from ZWL to a USD promotional account.

 

# How can I purchase the USD bundle?

Customers currently paying in USD

No registration is needed, you can access the USD bundle on myLiquid Home Application, use our current payment channels or visit our shops for cash payments.

Customers on a ZWL account

Once registered for the promotion, you can also access the USD bundle on myLiquid Home Application, use our current payment channels or visit our shops for cash payments.

# Will data be automatically credited when I make a payment?

No, data will not automatically credit when you make a payment. The payment you make will credit your promotional account balance, and you will be required to convert the funds in your account to a data bundle of your choice via the myliquid Home Application.

For steps on how to convert the funds in your account to data visit How do I convert balance to data?.