Refunds Terms and Conditions

Terms to consider before you request a refund:

  1. The requested amount for the refund should be exact or above the account balance.
  2. Refund will take at least 5 to 7 working days (please note if there are any adjustments to be made the refund process will be delayed).
  3. An email with the proof of payment will be sent once the refunds have been processed.
  4. The Account name for the bank should match the client's name. ( if details are different from the account name then the client will need to provide a written request and copy of identification via email).
  5. If there are missing details as per the requested details for processing the refund will not be processed.
  6. An email with the proof of payment will be sent once the refunds have been processed.