TECHNOLOGY company, ZOL Zimbabwe is working on a second version of its myZOL mobile application to add extra functionality and value to the end user.
The new add-ons will include the ability to make payments and to do account top ups for current customers.
“Users should also look forward to signing up and paying for new or extra products and services,” Zol chief executive officer Mr Denny Marandure said.
The first version of the myZOL mobile application was launched recently to enable both current and potential customers to keep in touch with ZOL, find out more about products and services offered, search through common questions regarding ZOL services as well as keep tabs on their accounts.
“ZOL is already working on a second version to add extra functionality and value to the end user. For current customers, the ability to make payments and do account top ups will be added. Users should also look forward to signing up and paying for new or extra products and services,” said Mr Marandure.
“ZOL Zimbabwe believes in making the connection with and improving the service provision for the customer, which is what the myZOL application aims to achieve,” said Mr Marandure.
The myZOL mobile application is accessible from Google Play and Apple.
The first version of the myZOL application has many features which include: My Account, which allows any active ZOL customer to access their account details from the application.
“If one does not have a myZOL account, s/he is able to create one using his/her ZOL Customer ID. Once logged in, the customers are able to view invoices, check outstanding balance on their account/s, and see what services they are subscribed to and update information such as billing email address or contact numbers. Customers are also able to check the status of your account,” he said.
The other features include latest news, survey – where a user can participate in various surveys, giving ZOL feedback and ideas on various issues and social media – where a user can follow ZOL on Twitter and Instagram using myZOL app. Any contributions or feedback, as long as the hashtags #PoweredByZOL or #LiveLikeThis are used, will appear on the feed.
- BH24 (Zimpapers 1980 LTD)