One woman was so annoyed by the Windows 10 update, she sued — and won

28 June 2016

Microsoft annoyed a lot of people recently when it made a few changes to its Windows 10 upgrade procedure, but perhaps no one as much as Teri Goldstein, who just won $10,000 in a courtroom after she sued Microsoft over the practice.

The instance that so aggravated Goldestein was when Microsoft changed how its upgrade panel worked. Traditionally hitting the red X in the corner would close the window down. While it still did that when Microsoft made its tweak, it also switched Windows 10 to a “recommended,” upgrade, which meant that closing that window down would begin the download and installation.

It didn’t matter if you were in the middle of something important, or as is the case with Goldstein, that your PC wasn’t up to the task of running it. Following the unrequested upgrade, she found her system running very slowly and even grinding to a halt at times.

She called Microsoft to complain, but when no remedy was found, she sued the tech giant. Amazingly, she walked away with $10,000 after taking on one of the world’s most powerful corporations.

Yahoo