Option 1
You can request for conversion of your Zimbabwean Dollars (ZWL) denominated account to United States Dollars (USD) denominated account. To facilitate this, email zw-billing@liquid.tech and include the following information:
- A clear statement expressing your interest to convert your Zimbabwean Dollars (ZWL) denominated to United States Dollars (USD) denominated account.
- Full Name
- Customer ID
- Effective Date for the Conversion.
Our Billing team will evaluate and process the request. You will be notified once the conversion has been successfully executed.
Option 2
You can make a USD payment into a ZWL Liquid Home Account. Take note this form of payment can only be processed in-store, and our cashiers will apply the Reserve Bank auction rate of the day to determine the equivalent amount in USD.
For instance, maintaining FribroniX Family Entertainment example:
- FribroniX Family Entertainment package cost= (5,718.40/ ZWL 2,059,420.00) = USD360.14
- NB 5,718.40 was the Reserve Bank auction rate on the 7th of November 2023